Yes, Student Seats is a legitimate company that operates out of Alabama. Partnered with Trustap, an Irish e-payment service, Student Seats provides a marketplace for college students to safely and quickly transfer their student tickets. Created by two University of Alabama alumni in 2020, Student Seats serves the idea that college students should not have to worry about getting scammed trying to buy or sell their student sports tickets. Multiple media articles have been written about Student Seats from outlets such as the student newspapers at the universities of Alabama, Michigan, and Wisconsin.

Trustap is a payments platform that we partnered with in 2022 which facilitates secure and protected transactions using escrow. They also provide 24/7 customer support for all transactions and are a verified Stripe partner!

Escrow is a third-party service that ensures a buyer's money is protected by retaining funds until the purchase is received. This ensures both parties are protected from potential scams.

Go to your school's ticketing app or website where you can transfer your student ticket. Find your ticket and click Transfer. Then, enter the email of the student who is buying your ticket and click Send.

No, tickets are owned by other students and must be transferred through the school's ticket system. This is why protected escrow transactions are needed!

Most schools allow for non students to sit in the student section by either purchasing another student ticket from someone else or after paying an additional upgrade fee.

If your school allows non students to sit in the student section, your parents will be allowed to sit with you.

Register for an account on Student Seats. You will be automatically assigned to your school based on your student email. From the Home page, click on your school's logo. Pick the game you wish to buy your tickets for and find a listing. Click Buy Now and pay for the ticket in our secure payment portal. The seller will receive a notification telling them to transfer their ticket. Simply await the transfer. When it arrives, accept it. If there is an issue with the ticket, please submit a complaint on the My Posts & Purchases > Buying History page.

No, Student Seats does not allow students to buy or sell tickets on another school's page.

Buyers can remind their sellers to send the ticket on the My Posts & Purchases page under Your Active Purchases. If they are still taking too long (usually over 24 hours), go to the Contact page located on the navigation bar and fill out the contact form. We will email you personally and investigate the issue.

Please go to your profile and open your transaction history. If the complaint period has not expired, please fill out a complaint. We will investigate the incident.

Register for an account on Student Seats. You will be automatically assigned to your school based on your student email. From the Home page, click on your school's logo. Pick the game you wish to sell your tickets for and enter the appropriate information into the Create Post box. Your ticket will be listed and visible to any other student at your school. A buyer will select your ticket and pay for it. Then, you will transfer your student ticket to them and confirm the transfer on Student Seats. After a 24 hour complaint period, your money will be sent to your bank account!

Assuming there are no buyer complaints, your money will be released after confirming the transfer on your profile. Sellers ususally receive funds within 72 hours.

1. Make sure that you have added your bank account information to your Trustap account so we know where to send your funds.
2. Await payment from the buyer.
3. Send your ticket to the buyer through your school's ticket transfer portal.
4. Click 'I Sent My Ticket' on the My Posts & Purchases > Your Active Listings page on Student Seats.
5. Wait for the buyer to accept the ticket transfer.
6. After the buyer accepts the transfer and you no longer have the ticket, click 'Confirm Transfer' on the My Posts & Purchases > Your Active Listings page on Student Seats.
7. Once successful, a 24 hour complaint period will start for the buyer. If there are no complaints, your money will be released automatically to your bank account at the end of the 24 hour hold.

Go to the Contact page located on the navigation bar and fill out the contact form. We will email you personally and investigate the issue.

Sellers have the ability to remind buyers to accept the transfer. You can do this by going to My Posts & Purchases > Your Active Listings, checking your Active Listings and clicking "Remind Buyer". If you want to cancel the transaction, firstly, cancel your ticket transfer through your school's ticket transfer portal. If you want to cancel the transaction, firstly, cancel your transfer on your school's ticket system. Then, go to your Transaction and click Cancel Transaction.

This means the buyer does not have enough class credit hours to be eligible to receive a ticket, or, they already have a ticket for the game. You should cancel the transaction and let us know so the buyer can be made aware.